NG
Naasief G

1 reviews | Active since Dec 2017

01 Sept 2018, 13:58

Bad service

An fnb loans consultant refused to help me putting the call off numerous times i wasted R200 airtime and still not successful only thing i know her name is taryn

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Sept 2018, 09:10
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB eBucks for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)