BAD SERVICE

An FNB Consultant just phoned with regards with FNB'S poor service and incorrectly debiting me. I spoke to Lekgotla and I am displeased with the level of service I am receiving. Every time these consultants phone me there isn't any superior person to assist and all they to say sorry and it is not good enough because it inconveniences me The apology is not enough because the company is placing ma under a huge financial strain. I am now informed that I will be double deducted.

I need to be assisted by someone who will assist me because according to the NCA this is a breach of contract by the lender. Last month I was told that incorrect debit orders will not go of yet I am here again.