1 reviews | Active since Aug 2018
Bad service
Feel frustrated by FNB - As a premier banking client and being on the phone for 27 minutes and they can't help me - I have to go into the bank! They just need to delink my old phone so I can use the banking app.
Bad customer service - not happy.
Good Day Nicole Kruger ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Nicole Kruger ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***