JA
JEFFREY A

1 reviews | Active since May 2015

22 Aug 2018, 15:06

Bad service

Was phoned told me that they would like to upgrade my account to premier said it would take around 7 days up till now no joy have phoned no one no's anything sent emails no one reply's

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Aug 2018, 15:57
Official

Good Day Mr Jeffrey,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***