Bad service

I made a payment into an incorrect account this was a month ago I was told that the bank account the payment was made to was closed so I have been querying for over a month now to get that payment back from missing payments. I have been calling almost every day and the money is still not back into my credit card this is totally annoying and frankly I'm quite irritated with fnb if this is how you treat your premier clients I'd rather take my business elsewhere think about querying one payment for almost over a month and half.

If this matter is not escalated I will definitely make a bad name for the bank sort this out.

Sabata mosiamedi ********** 712