MH
MITZIJANA H

1 reviews | Active since Aug 2018

06 Aug 2018, 14:30

BAD SERVICE

Personal loan settled in full. its been more than 48 hours and i am still battling to get a PAID UP letter from them. The consultants does not understand the URGENCY when requesting a PAID UP LETTER or they just could not care.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Aug 2018, 14:56
Official

Good Day Miss Herbst,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Personal loans to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***