SM
STEENY M

1 reviews | Active since Oct 2015

02 Aug 2018, 11:44

BAD SERVICE

Bad Service

Been trying to open a business account for the last 3 weeks. Calling everyday to be told that it has been escalated.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Aug 2018, 11:58
Official

Good day Steeny,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)