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Pamie M

1 reviews | Active since Jun 2018

31 Jul 2018, 08:41

Bad Service

I am so disappointed with the service we get from FNB staff. You get thrown around from pillar to post with no assistance. They all they they are putting you through to the correct department but they always put your through to an incorrect department. They are not willing to assist clients and are quick to pass the buck. I want to close my account with you guys,

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2018, 09:01
Official

Good Day Pamie Myeza ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Premier banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***