Bad service

We are currently using FNB Payrole! Huge let down from their technical department!

I have made several complaints to FNB about the fact that i cant submit payslips on the FNB Payroll system. It has been more than a week of complaining, about 1 issue, and more than 2 months complaining about Pay as you Earn not calculated correctly! If you Phone, a Person called Leta just saying its with the technical department, and that is the best she can do! I have been told we will phone you back, I have been ask to send screen shots. But no service is available. Our employees are getting inpatient as they cant get payslips from us, cause FNB does not bother to help their paying customers, which is clearly not a priority to them. This is by far the Worst service i have ever seen. And the Fact that Leta just cant give you a straight answer or provide any service to the client, is in fact a huge worry to the reputation of a big company like FNB