Bad service
I app**** for a credit card on the 9th of May and i was so specific that my card shouldn't be delivered where i app**** xos i dont stay in that area. Today i called takealot to follow up and i was told my card will be delivered at eyethu Fnb on Monday. Should i now drive from Soshanguve to Orange Farm just to fetch the card???
Good day Keneilwe Nei-Nei Leroke,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Keneilwe Nei-Nei Leroke,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)