SP
Schalk P

1 reviews | Active since May 2013

11 May 2018, 09:10

Bad Service

I have had a personal loan which has been paid in full , however a standing debit order is still on my account . I have mailed my accounts manager 3 times already requesting that the debit order instruction be removed of my Savings Account.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply11 May 2018, 09:27
Official

Good Day Schalk ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Personal loans and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

SP
Schalk P's update15 May 2018, 09:26
Reviewer Update
FNB Business contacted me So WHY IS THAT DEBIT ORDER INSTRUCTION STILL ON THE ACCOUNT Ending!!!!!! .........5600