1 reviews | Active since May 2018
BAD SERVICE
Day 5 today without my money, account still frozen and I was not even notified, I have send all the documents again today that was needed but still am sitting here without my money I still regret the day I moved to FNB. all I want is my money then I will leave you guys alone since you don't cherish my business. PLEASE unfreeze my account so that I get my money please.........
Good day Refiloe Sebuli,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Refiloe Sebuli,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)