1 reviews | Active since Dec 2017
BAD SERVICE
i have been complaining about the same thing for months, i again wrote a complaint on the 07/04/2018, and the only thing that i have received is a email with a ref number.. (FNB:-) Ref ********** Has been issued for your complaint. For updates contact ********** i am no receiving feedback on my query.
Good day Loluthando Khumalo,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to Point of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Loluthando Khumalo,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to Point of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)