1 reviews | Active since May 2016
Bad service
Tuesday 15:39pm 06/02/2018
Mpho .. queue he called someone from the back .. he said to her "there's more of them" and she said she'll come now and we waited and waited .. the queue was getting longer when I asked him he said he's the only one and I have to wait (I heard him calling his colleague to come but all of a sudden he says to me he's the only one) He initially started off by saying to his colleague there's more of them.
Good day Ntombifuthi Nzama,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Points of Presence who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Ntombifuthi Nzama,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Points of Presence who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)