1 reviews | Active since Apr 2014
Bad Service
I asked them for reversal of my Debit Order 04.03.2018, to date no thing has been done. I don't get even a feedback from them. I have a private banker who is really not helpful to me. My previous banker Amy Wang was always helpful if I need anything. Now I am just paying for services that are not helping at all. I have sent emails to their complaints department, but it doesn't help. I got no answer from them as always.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)