MB
Marcel B

1 reviews | Active since Jul 2015

09 Mar 2018, 11:57

Bad service

Your client service is patetic. Peter Khambule from private clients never gets back to me and make promise after promise! If you guys are serious about clients please call me back!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Mar 2018, 13:33
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)