Bad Service
Frank Nkrumah-Abebrese has blatantly refused to reverse a debit order despite my explanation that I cant access those functions via my app on my samsung. This is unacceptable. We pay R 199 for premier banking services only to be ****ed by these people. I will bow have to phone and try and get this thing reversed. Action must be taken this is unacceptable.
Hello timothy-nkululeko-sibanda
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello timothy-nkululeko-sibanda
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team