PL
Petro L

1 reviews | Active since Apr 2016

12 Jan 2018, 11:58

Bad service

> > This is really unexcepptable...the bank just deducted R4 555.08 from my acc for my ct card! I am under administration and you reveived the documents a few times it was sorted out and no deduction was made last month but now you deduct R4555.08. This is not my money it was deposited into my account but must be paid out to someone else. I need the money back today...asap. > > > > Please contact me very urgently!! Petro de lange id nr: ********** 112083 tel ********** 222

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2018, 12:45
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback. ***NF

I do apologise for any inconvenience caused.

Regards,

Client Experience Team

PL
Petro L's update12 Jan 2018, 12:52
Reviewer Update
Sorry doesnt help anymore can someone please do there job this has been going on from sept last year