1 reviews | Active since May 2013
Bad service
I spoke to Mariska(who is always willing to help) from the complains department this afternoon. Someone is still suppose to call me back. Like what does a person have to do to be assisted? Like i am sure the call wont even take 5 min. This is delaying the process of me getting the card. Unacceptable really
Hello ratilwe
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello ratilwe
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team