RM
Ramakolote M

1 reviews | Active since Dec 2017

09 Jan 2018, 14:14

bad service

yet another very horrible customer service from FNB, their employees not well informed of their own services and cannot resolve a minor issue. what about the big issues that i will have the first complaint was never address and still you cannot assist after being on the line for over 50 minutes. disgusted yet again by the horrible service.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jan 2018, 14:39
Official

Hello Ramzy1013

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

***

I do apologise for any inconvenience caused.

Regards,

Client Experience Team