1 reviews | Active since Feb 2015
Bad service!
I called the Card department to query an incorrect transaction made by me on my account. Phoned several times explaining my situation and was referred or transferred every time to someone who couldn't assist me...eventually they just dropped the calls I made. PATHETIC SERVICE!!! As a disabled person that struggles with transport this is really frustrating.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)