Bad Service

I had gone in to the bank today to do company banking. Had to wait about an hour just to do a deposit. The ticket system seems to be working fine but having just the 2 attendants at the tellers is a major concern and really a waste of time, there are more people walking around in the bank than the actual people at the tellers. I have been to the bank previously to do banking and also experienced the same problem, I had expected this to change once the revamp was completed but I totally wrong. Looks like this will be an ongoing problem for customers. I am sure that the branch manager can see that this is 1 of the poor performing areas of the bank and hopefully try to resolve this matter. I actually feel sorry for people who have to attend the bank daily.