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malebo M

1 reviews | Active since Jul 2017

12 Dec 2017, 16:14

bad service

app**** for credit card increase, i have waited for 2 weeks for documents to be send , im really dissociated every time i call im told it will be send by email , i have called two times already .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Dec 2017, 08:11
Official

Hello Makgatole ,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)