Bad Service

This is Stiaan Benson

I have a complained regarding my FNB stand alone Petro Card.

I have discovered that the Available amount on my card just suddenly showed R0, when i called in this morning the 11/12/2017 they said that apparantly there is a hold on the account because of FICA documents, Firstly, i gave that documents to the guy who delivered the card and secondly i did email them as well last month the 24th of November, at this stage i feel like a soccer ball, because i have been passed around that freaken call centre the whole morning just to know why there is a hold even though all the documents was send, now i cant use my card after i have been using is for more than a month now, now i cant use it to poor petrol.

The reason i moved from Capitec to FNB was because of **** service, and now im also getting **** service becuase no one in the flippen call centre want to do their job its easy just to transfer them quickly.

I am really not happy and like i said after more than a month they want to block my account because of FICA documents and now after i paid R1200 into the account, now i cant use it and possibly not be able to poor petrol and go to work and im not even over acting.