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cecilia S

1 reviews | Active since Dec 2017

02 Dec 2017, 07:01

bad service

good day its been 3 days now trying to withdraw money from mine fnb account no like, went to the branch in 25 Van Buuren Rd, Bedfordview, Germiston, 2008 Ntombi the consultant made fun of me making joking whilst i tired to explain said fnb world wide was off line. all aspect of fbn give me bad service

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Dec 2017, 11:42
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)