1 reviews | Active since Jan 2017

27 Nov 2017, 16:10

Bad service

This is still the same complain of Fnb deducting R2500 from my account without my permission. I called ********** 091 and 20 minutes no answer. I have sent emails no one is attending to my query. This is not the first time they take money from my account without my permission. I have activated my capitec account so I can change bank. ********** 013.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2017, 08:28
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)