BP
Barbara P

1 reviews | Active since Apr 2014

14 Nov 2017, 08:23

Bad Service

I have made arrangements so READ before calling. Sassa Pensioner so how much of my R1600 do you want. Ongoing saga, yes I do know about interest, bad credit etc. I have spoken to Siphokazi who asked Grant supervisor to call me. Still waiting. Ongoing saga. Next agent called I asked Grant to call still nothing. Only helpful people were FNB Card Division.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Nov 2017, 09:12
Official

Hello Cassidylee,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)