Bad service

Mr Khumalo I am very dissapointed and i am not going to leave this here!!! I am sitting without money because FNB took money that they shouldn't have because my documents was submitted a few times already and in July we strated submitting it then again and again and again and this week we send you the documents again!!! I am going to take this up with head office because FNB is going to pay my attorney fees for all the phone calls and communcation done for the something over and over again!!!! You promised me the money will be paid into my account last night and now there is no one who can help me over the week end....is this the way to handle your clients?

Its very poor service!!