1 reviews | Active since Apr 2014
Bad Service
I am trying to close 2 accounts on my FNB-profile. On internet banking , I send an email to the Premier Bankers , till today had no reply from them - I also do not expect a reply from them. I phoned the closure number twice, held on for 20 minutes , with no success. I then drove into the FNB Pretoria-North branch , sat more than 1 hour with a consultant. She tried calling the number , with no success. I then send an email to ********** requesting them to close my 2 accounts. Had no feedback from them either. WHAT MUST I DO TO GET THIS DONE ???????
Hello KOOSKRAUSE ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello KOOSKRAUSE ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)