1 reviews | Active since Oct 2017
Bad Service
Took a loan with the Bank and managed to settle it within short space of time. To my surprise, the bank is still deducting money from my account. I made several visits to the branch ( Mabopane ), was promised the error would be rectified. I settled the account in July to thus far they keep on deducting money. Last month they promised to reimburse the deducted amounts they only returned a fraction of that without explanation.
I’m tired of this bank, and the incompetence of the branch especially Mabopane even the head office. I want nothing to do with this bank. No one is willing to resolve my queries.
Hello GloMot,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello GloMot,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
