Bad service
Hi, I have this debit order Skyhigh Vh ********** 749 ********** 30 going off monthly without my consent and I called the bank this morning spoke to Unathi Noruan and she told me that they can log a call and find out the details of the company responsible for the debit order and I should call them myself. I mean can I really trust FNB to keep my money save if this is the attitude of the bank. this is bad to say the least, I must investigate a bridge of my account safety? come on noe
Hello Onkemetse - Matlhaku ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Onkemetse - Matlhaku ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)