1 reviews | Active since Aug 2012
Bad service
Called the credit card helpline and they were not helpful at all. 4times in a raw I called and twice the line was put down on me. Twice I was on hold for more than 10 minutes without any one coming back to me. There delivery services is very poor as I'm still waiting for my card. I was place on hold saying I'll be going through to the manager but hey never happened.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Credit Card Division who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Credit Card Division who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)