Bad Service

I went into the branch at Paris to make a deposit and after patiently waiting in a month-end queue, I got to the front only to be told that they cannot accept the deposit as I don't know the name of the account that I'm depositing to (It was to an insurance company, they usually have subsidiaries). So heres the problem - your deposit slips don't require an account name! All it asks is the acc number, reference and amount. Had I known that I would need the name, I wouldn't have wasted my time waiting in the queue only to deal with an unfriendly, abrupt, teller. After wasting my time in your bank, I had to step out to call the company and by the time I got the name, the bank was closed. Appealing service! Your teller needs customer service training and you need to state that we need to know the exact name of accounts. Btw - this is not the first time ive deposited into this account, but it is the first time I've been asked for a name. This poor service is why I left FNB.