1 reviews | Active since Feb 2017

01 Sept 2017, 12:04

BAD SERVICE

Im very upset and disappointed with fnb , I lost my cheque card 3 week ago , then I contact them on the 21st last month to order a new card , they told me I will receive it in 5 more working days , from then nothing delivered . Ive been a loyal customer to them for years but this is what I get , its disgusting

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Sept 2017, 12:22
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply01 Sept 2017, 12:26
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)