1 reviews | Active since Aug 2014
Bad Service
I found out this morning, FNB is still debiting my account from my personal loan which was paid of more than 2 months ago WHICH IS BAD ADMIN ON FNB SIDE. I tried phoning the call center from 9 till 10 and nobody seem to be able to put me through to the right department. im phoning from my sell. staying on the line for an hour is ridiculous! my wallet was ****** more than a week ago. i still havent received my card. this after i went into the bank myself and the bank cant even help me. really not happy with FNB
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)