1 reviews | Active since Jan 2015
BAD SERVICE
Good morning<br> This was the second day that I tried to go to FNB Gezina to pay in money. Yesterday at lunch time (12:30) the bank was packed with two tellers working.<br> This morning I decided to go over tea time (10:00 am) and again 15 - 20 people in the queue and again, two tellers still working on Africa time, it is a effort for them to lift there hands, I was there for 10 minutes and not one person was done. Can the bank manager not see that every month people has to give up their lunch times to go and stand there, and he/she does not realize to actually put more people on the tellers?<br> Really guys, not science, please, put more tellers over month end, I am running out of tea/lunch times to pay the money in.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 735350.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 735350.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
