EM
Estelle Müller

1 reviews | Active since Jun 2023

03 Aug 2023, 09:18

BAD SERVICE.

This is now the second time. I am spitting mad. There is a little boy in KZN needing meds urgently. So I sent some e-wallet money yesterday as I have done before and AGAIN! As the previous time the dad cannot access the money. What the hell is going on with FNB. This is truly unacceptable. FNB sends pin to the person but he gets message that no freakin pin exists... Huh! Then tried, as previous experience, tried to get another pin!! And exactly as before, gets a no funds available message!

***! I AM NOT HAPPY

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Replies (1)
EM
Estelle Müller's update03 Aug 2023, 16:13
Reviewer Update
I have had it with fnb! The worst. Its getting more irritating by the hour. Fnb calls the person in need. What played out I do not know. But the e-wallet transaction gets reversed. Fnb never asked me or permission to reverse. ***. Who will pay the penalty...! I tell you one thing! Its NOT going to be me.

Really, FNB! Really...?