Bad Service

I recently taken up a second home loan with FNB but we have currently having a problem with documentation sent to MPPlife which is currently getting misplaced. Documentation has been emailed and delivered to FNB Home loans but the documentation is still being misplaced. This is clearly a risk and my personal information is being misplaced.<br> We are trying to get the property to get registered but it is for the second time that he had to be lodged as FNb will not send the go ahead for the property to get registered. I have had to incur additional moving costs, telephonic costs as well have to pay occupational rent for the property that I have sold.<br> I have phone the home loans division on numerous occasions and have also email MPPlife to assertain which documentation that they still require to more forward . I have asked them to contact me but unfortunately no one has.<br> I made numerous calls to the home loans division today the 15 July and I spoke to a consultant namely Wasila Omar who blatanly complained about me while putting me on hold , This is unacceptable as I have been with Fnb for more than 10 years and I am very dissapointed in the service that I have received.<br> <br>