LR
Lynette R
1 reviews | Active since Feb 2020
12 Feb 2020, 18:55
Bad service
I got ****** on the 28 of October 2019. I reported the matter with FNB & SAPS but I'm not getting any joy. My cards were stopped but to my surprise the credit is still being used till today. And those transactions are billed to me.
I also wrote twice or 3 times to ombudsman but no 1 is coming back to me.
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Feb 2020, 11:30Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply13 Feb 2020, 11:30
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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