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sizwe S

1 reviews | Active since Nov 2014

10 Feb 2015, 10:04

Bad Service

i have log in to career site have a problem with log in i request ti change them it been weeks an weeks with no reply,i phone call centre today i have been transfer one department to another no one to assist what the use to have it when you cant assist?What a bad service i phone with money

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Feb 2015, 10:18
Official
Hello future/finance2,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 621063.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)