Bad service

There are two companies that are debiting my FNB account. On the 16th of June 2015 i informed FNB about this unauthorised deductions and FNB promised to assist in that regard. Today i called FNB to inform them that i cannot get hold of one of the companies that are deducting from my account. I spoke to Lucian Jacobs who was of no help to me and ended up giving attitude when i told him that the story he was telling me is the same story that heard last week and refused to put me through to someone who can assist me with my enquiry. i told Lucian Jacobs that maybe the deduction of R49.00 since 2013 means nothing to him, but that is my hard-earned money and i will fight for every cent.<br> <br> I am disappointed with FNB, the bank that i have been using from the age of 18.