Bad Service

FNB just takes money of my account if and when they want without me giving them authorization to do so. They give me a stupid explanation that discovery health is their partner so they can just take money of my account when they want to. This is just **** because when do any third party have the right to just take money of my account without me giving them authorization. Then the charges they charge is not consistent. I went to the maponya branch and spoke to the branch manager and he logged my complaint about a week ago and to date nobody from fnb called me back. I'm just waiting for my cash send to return as they said it will take 14 days why I don't understand then I'm going to close my account! I have been banking with them for more then 10 years and this is the service I get. Maybe its because I don't bank *** a year with them!<br> The bank will rather look after their partners rather then the customers!!