BAD SERVICE
<p>my employer paid money into the wrong account now i cant use my account</p> <p>who gave them permission to freeze my account, i cant use my money and its the weekend what i must i do ?i even went to the branch in greenstone no help im taking fnb to ombudsman cause they cannot assist me as their client,now i have to rely on my employer to call the shots on my account,who gave fnb the authority to give my imformation to anyone?</p>
Good Day,
Thank you for taking my call earlier.
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
I have logged a formal complaint on your behalf and have escalated it to the relevant department for escalation and resolution.
Your complaint reference number is ***.
Kind Regards,
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking my call earlier.
We truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.
I have logged a formal complaint on your behalf and have escalated it to the relevant department for escalation and resolution.
Your complaint reference number is ***.
Kind Regards,
Complaints Resolution
Naomi Petersen
*** (option one)