Bad service
<p>CCD couriers bad service provider that FNB is using. They were suppose to come and deliver my card today between 1pm and 3pm. No calls or follow up from them. Been waiting 2 weeks now in total for my card.</p>
Good Day,
Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.
I have logged a formal complaint on your behalf and have requested the relevant department to investigate and provide you with feedback regarding the service failure.
Your complaint reference number is ***.
Kind Regards,
Complaints Resolution
Naomi Petersen
*** (option one).
Good Day,
Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.
I have logged a formal complaint on your behalf and have requested the relevant department to investigate and provide you with feedback regarding the service failure.
Your complaint reference number is ***.
Kind Regards,
Complaints Resolution
Naomi Petersen
*** (option one).