Bad service

<p>Last year december the amount ofR800 was debited on my account ithen went to FNB branch for dispute since idon't have any knowledge or connection with the person/company who made the debit in question.iwas told by aconsultant to fillup the form since it over40days debit order was made,iwas told that the process will take approximately 40days for result.after 40days iwent back to the bank confussing enough was told to wait for another 40days.im fustrated about this issue if so easy for someone idont even know to make any debit from my account as they please,if complain received apoor and hopeless service.to present date im still waiting for FNB</p>