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jonathan S

1 reviews | Active since May 2017

12 May 2017, 10:19

bad service

<p>The service at fnb is the worst i have ever seen in my life. They will not call you back at all i must always send e mails to them to here the progress of my query, i have been a customer with them for 8 years and never did i ask them for some thing but now when i need them to step up they are now where to be find</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 May 2017, 11:13
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)