JA
Jacky A

1 reviews | Active since Apr 2017

09 May 2017, 06:43

bad service

<p>i try to use e- wallet to do payment it dont want to work ,and when i got my sim card from them it gave the option to take money from my bussiness account now they took from my own account as i put all money in my bussiness account cause i was retrench and i even fill in forms by them to say im retrench now i have unpaid cause FNB dont have a history off there client ,at the same time i aslo re quest a consultant to give me feedback about my pro and con on the business account if this go on i need to move my business account to people that care and do listen </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2017, 09:06
Official

Good day Ms. restgme

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***