Bad Service

<p>I am a loyal client of FNB for 35 years, but had the worst service when applying for limit increase on my credit card. The original request was done Monday the 20th of March 2017 and only to discover the original application had insufficient information (how possible is this with your telesales system)? It was confirmed the application is successful, needless to say when I started enquiring about the funds I was given a different answer everytime, for a limit increase of R4000-00. Today I spoke to Fundiswa Sikhowampbane and she redid the application, whereby it is confirmed the money will only be in my account within 24 - 48 hours. Although Fundiswa is competent and professional I am very disappointed the way my request was handled. For sure will I be moving some of my business in May 2017 when a lump sum of a life insurance policy will be paid out. </p>