Bad service
<p>FNB is doing its clients disservice by using CCD couriers. They are the worst. 21 days later, I'm still without a card. My private banker hasn't been available for the past two weeks-no response to calls or even SMSes. Private banking is nothing short of a rip-off! Day light *******! Normal call centers are way better. This so called private banking sweet sounding deal is nonsense! Thanks but no thanks!!!!!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)