bN
boreledi N

1 reviews | Active since Oct 2015

06 Mar 2017, 06:55

Bad service

<p>I was at FNB eyethu mall on Saturday at 10:45 and I wanted to deposit money and at the tickets machine there was a lady standing there with a big attitude is told her I want to deposit she said I must go outside I asked her why she said because it's full inside I responded and it's also full outside she said it's not her problem but inside it's full. </p> <p> </p> <p>I'm so ****ed because I was shouted at and humiliated. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2017, 08:46
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)